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Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the services provided by Samson Matata, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Offered

We provide the following services:

  • Website Development (Landing Pages, E-commerce)
  • Mobile App Development
  • SEO Optimization
  • AI Agents and Chatbots
  • Website Management
  • Custom Systems and Projects
  • AI & Tech Tutoring and Courses

3. User Accounts

To access certain features, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Booking and Payment Terms

4.1 Booking Process: All service bookings require admin approval before proceeding.

4.2 Payment: A 70% deposit is required upon booking approval. Payment must be made via M-Pesa to 0706 499 848.

4.3 Payment Confirmation: You must submit the M-Pesa confirmation message for verification.

4.4 Refunds: Deposits are non-refundable once work has commenced.

5. Delivery Terms

Delivery timelines are estimates and may vary based on project complexity. We will notify you of the confirmed delivery date after payment approval.

6. Intellectual Property

6.1 Ownership: Upon full payment, you own the final deliverables.

6.2 Portfolio Use: We reserve the right to showcase completed projects in our portfolio unless otherwise agreed.

6.3 Course Content: All course materials are protected by copyright and are for personal use only.

7. User Conduct

You agree not to:

  • Use our services for any illegal purposes
  • Share course content without authorization
  • Attempt to reverse engineer or copy our work
  • Harass or abuse our staff or other users

8. Limitation of Liability

We are not liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Service interruptions beyond our control
  • Third-party actions or content

9. Warranties and Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee specific results from SEO or marketing services.

10. Modifications to Services

We reserve the right to modify, suspend, or discontinue any service at any time with or without notice.

11. Termination

We may terminate or suspend your account immediately if you breach these terms. Upon termination, your right to use our services ceases immediately.

12. Governing Law

These terms are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Kenya.

13. Changes to Terms

We may update these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the new terms.

14. Contact Information

For questions about these Terms of Service, contact us:

  • Email: sammyseth260@gmail.com
  • Phone: 0706 499 848
  • Location: Nairobi, Kenya

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

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